Visitor Services Assistant
Title: Visitor Services Assistant
Job type: Contract, Part-time
Job term: 3 months with possibility of extension
Wage: $20/hour
Hours: Friday to Sunday, 9:45 am -4:15 pm with ½ hour unpaid lunch (18 hours/week)
Start date: As soon as possible
Main responsibilities:
Ensure that the daily museum operations are carried out, such as opening and closing the Museum, turning on lighting, and putting out sandwich boards.
Greet visitors and facilitate an excellent visitor experience.
Provide information on exhibits, local history, and other local attractions.
Assist customers in the Museum Gift Shop; process sales through the Square POS system; restock and merchandise displays as needed; and perform monthly physical inventory counts.
Receive membership forms and payments.
Provide information on events and process registrations.
Answer the phone; take messages when necessary.
Monitor the info@summerlandmuseum.orgemail; answer emails or forward to other staff as necessary.
Light housekeeping duties as needed, including dusting, spot cleaning glass displays, and restocking restroom supplies, among other duties.
Contribute to the development and facilitation of programming, such as – but not limited to – lectures, guided tours, workshops, and/or children’s activities.
When there is time, support staff in other projects (ie. research, exhibit installation, or collections maintenance).
Qualifications:
Friendly and outgoing with strong communication skills
Interest in local history, heritage, arts, and culture plus enthusiasm for further learning.
Retail sales and customer service experience
Well organized with attention to detail
Comfortable using Point-of-Sale systems and computers
A criminal Record Check is required upon hiring.
Extension of contract possible after 3 month review.
Applications will be accepted until the position is filled.
Please send your resumé and cover letter to curator@summerlandmuseum.org.