Job Posting: Visitor Services Assistant

The Summerland Museum and Archives Society is seeking an outgoing person with an interest in history to join our team as Visitor Services Assistant!

The main role of the Visitor Services Assistant is to provide an excellent experience for the Museum's visitors, including the facilitation of our weekend programming. This part-time position is a great opportunity to get more involved with the community by helping people access our unique and fascinating local history.

Title: Visitor Services Assistant

Job type: Part Time, Contract
Contract term: Until December 22, 2024 (potential for renewal)
Wage: $22/hour
Hours: Friday to Sunday, 9:45 am - 4:15 pm with ½ hour unpaid lunch (18 hours/week)
Start date: As soon as possible

Main responsibilities:

•   Ensure that the daily museum operations are carried out, such as opening and closing the Museum, turning on lighting, and putting out sandwich boards.

•   Greet visitors and facilitate an excellent visitor experience.

•   Provide information on exhibits, local history, and other local attractions.

•   Promote the Museum Gift Shop to visitors; assist customers in the Museum Gift Shop; process sales through the Square POS system; restock and merchandise displays as needed; and perform monthly physical inventory counts.

•   Receive membership forms and payments.

•   Provide information on events and process registrations.

•   Answer the phone, take messages when necessary.

•   Monitor and answer messages to the Museum’s info email; forward messages to staff as needed.

•   Take an active role in the planning and facilitation of Museum programming, such as lectures, kids activities, and Saturday Socials.

•   Collaborate with and support volunteers as needed for programming and other operations.

•   Light housekeeping duties as needed, including dusting, spot cleaning glass displays, and restocking restroom supplies, among other duties.

•   When there is time, support staff in other projects (ie. research or small collections tasks)

Qualifications:

•   Friendly and outgoing with strong communication skills

•   Interest in local history, heritage, arts, and culture plus enthusiasm for further learning.

•   Retail sales and customer service experience

•   Well organized with attention to detail

•   Comfortable using Point-of-Sale systems and computers
•   Able to do light lifting, such as putting out chairs and setting up tables

A criminal Record Check is required upon hiring.

Applications will be accepted until the position is filled.

We would like to thank all applicants for their interest, however only successful candidates will be contacted.

Please send your resumé and cover letter to curator@summerlandmuseum.org.